Welcome
If you haven't visited our site for some time we have made a few changes and here are some that may interest you.

• There is now a Frequently Asked Questions section with lots more information about developing and managing business processes

• There are many new pages on Business Processes to help you build a Process Based Management System

• The Glossary has been enhanced

• TS 16949

• ISO/TS16949 Gap Analysis

• 8 Principles of Quality Management

• AS9100B

• Guide to Business Process Management

• ISO 9000 Quality Systems Handbook

• Process auditing techniques

Book Store

If you want an in depth understanding of Process Management we offer a range of books that promulgate our philosophy. Plain language, value adding, pertinent and useful for those new to the subject as well as experienced professionals. Different language versions available through current partners.

For those customers looking for  something to get them started with a transition a series of small publications and fact sheets that can be sent by e-mail.

Consulting room
Looking for help on process management, Quality Management and Business improvement or perhaps Management System Standards such as ISO9000:2000, TS16949:2002, AS 9100, then click on a link and enter our consulting room where we have lots of articles you can read on line and products you can purchase,

FULL PRODUCT CATALOGUE

Transition Support is directed by David Hoyle (author of the ISO 9000 Quality Systems Handbook) and John Thompson (originator of the GPR principle).